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Sami Ahmad Sajjad – SEBI Registered Research Analyst (Reg No. INH000020819)

09953262896

09953262896

Sami Ahmad Sajjad – SEBI Registered Research Analyst (Registration No. INH000020819)

samisajjad786@gmail.com

Grievance Board

Details of Complaints

Name of Intermediary : Sami Ahmad Sajjad – SEBI Registered Research Analyst
Status : SEBI registered Research Analyst SEBI Registration Number –INH000020819

Data for the month ending – November 2025

Sr. No.Received FromPending at the end of Last MonthReceived Resolved*Total Pending#Pending complaints > 3 monthsAverage Resolution time^ (in days)
Directly from Investors000000
SEBI (SCORES)000000
Other Sources (if any)000000

The trend of monthly disposal of complaints

Sr. No. Month Carried forward from the previous month Received Resolved* Pending#
1 June 2025 0 0 0 0
2 July 2025 0 0 0 0
3 Aug 2025 0 0 0 0
4 Sept 2025 0 0 0 0
5  Oct 2025 0 0 0 0
6  Nov 2025 0 0 0 0

*Inclusive of complaints of previous months resolved in the current month. #Inclusive of complaints pending as on the last day of the month.

The trend of Financial Year disposal of complaints

Sr. No.YearCarried forward from previous yearsReceivedResolved*Pending#
12025-260000

*Inclusive of complaints of previous years resolved in the current year. #Inclusive of complaints pending as on the last day of the year.

Grievance Board

We at Sami Prime Research believe that trust is not constructed through words but through action.

At Sami Prime Research, headed by Sami Ahmad Sajjad (SEBI Registered Research Analyst, Registration No. INH000020819, Enlisted with BSE Enlistment No. 6593, June 12, 2025), our work revolves around investor protection and compliance. Under SEBI’s guidelines, we have a well-organized grievance redressal system that involves the display of the grievance board details.

This page provides transparency on how grievances are monitored, tracked, and escalated in compliance with SEBI Research Analyst Regulations.

Purpose of the Grievance Board

The grievance board serves as a transparent record of complaints received, addressed, and resolved. Its objectives are:

  • Visibility: Provide investors with clear updates on the status of complaints.

  • Compliance: Meet SEBI’s requirement of publicly displaying complaint data.

  • Accountability: Document resolution timelines and actions taken.

  • Assurance: Ensure stakeholders that complaints are acknowledged and acted upon.

Composition of the Board

The Grievance Board is structured with a balance of responsibility and oversight:

Grievance Officer

Initial point of contact for complaints. In charge of recording complaints, responding within two working days, and striving to resolve them.

Compliance Officer

Independent monitoring and intervenes if an investor approaches the supervisor with a complaint. The Compliance Officer is responsible for regulatory fairness and objective examination of the issue.

Resolution Timeline

Together, they constitute a mechanism that ensures responsiveness and accountability. The Grievance Officer introduces speed, while the Compliance Officer introduces impartiality, striking a balance between speed of resolution and regulatory stringency.

Complaint Disclosure

As per SEBI’s mandate, research analysts must display details of investor complaints received and resolved on their website. Sami Prime Research will ensure this disclosure is updated monthly.

The disclosure format will include:

  • Complaints Received: Number of complaints received during the month.

  • Complaints Resolved: Number of complaints resolved during the month.

  • Pending Complaints: Number of complaints still pending.

  • Resolution Time: Average time taken for resolution.

This helps investors track how grievances are handled and ensures transparency in operations.

Grievance Redressal Process

  1. Complaint Record

    • All complaints received via email, phone, or written letter are recorded in the grievance register and assigned a unique reference number.

  2. Review by Compliance

    • Each grievance is reviewed for relevance and validity. Only complaints related to research services fall under our jurisdiction.

  3. Action Taken

    • The concerned team addresses and resolves valid complaints within 30 days, as per SEBI guidelines.

  4. Resolution and Update

    • Once resolved, the investor is informed, and the complaint status is updated in the grievance disclosure.

  5. Escalation if Required

    • If the resolution is unsatisfactory, investors may escalate the matter to SEBI through the SCORES platform or report it to BSE.

Transparency and Accountability

The grievance board is a requirement of mandatory disclosure for all SEBI-registered research analysts. By regularly updating it, Sami Prime Research illustrates its dedication towards transparency. The grievance board facilitates confidence among investors regarding the compliance framework that we adhere to.

Investor Responsibilities

  •  Investors must raise grievances with complete details and supporting documents.
  • Only complaints related to research services (equity, commodity, and forex research) will be considered.

  • Complaints regarding investment advice, portfolio management, or cryptocurrency are outside our scope.

Escalation Mechanism

  • Step 1 – Sami Prime Research:
    Investors should first raise their complaint directly with us via email, phone, or written communication.

  • Step 2 – SEBI (SCORES):
    If not satisfied with the response, investors may escalate the complaint to SEBI through the SCORES platform: https://scores.gov.in/.

  • Step 3 – BSE:
    Investors may also approach BSE, where Sami Ahmad Sajjad is registered as a Research Analyst.

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